1. Do I need to register for an account to make a purchase?
We recommend creating an account with us for a faster and easier shopping experience.
Why register? Let us count the ways:
- Speed you’ll feel: Once registered, your shipping addresses, billing info, and preferences
are saved. The next time you order – even months later – checkout takes under 30
seconds.
- Never lose your cart: Phone died? Switched to a laptop? Signed in from work? Your cart
stays exactly as you left it.
- Order history & easy reordering: Need the same item again? One clicks to reorder. Plus,
you can see every purchase you’ve ever made – no searching through emails.
- Real order tracking & self-service: Print invoices, track shipments, request returns – all
from your account dashboard. No need to contact support for basic tasks.
- Security & privacy: You control your data. Guest checkout still stores basic information
temporarily, but an account allows you to review, update, or delete your information at
any time.
You may have entered an incorrect phone number, email address, or password.
To change your account password, go to your account, click on login, and then tap reset
password. An email will be sent to your registered email address for password reset. You can
easily update your password by clicking on the reset password link.
To place an order, simply navigate to our website, www.coveritup.com. Browse through our
product selection and choose the item you need. Add it to your cart, proceed to checkout,
and make the payment to finalize your order.
We accept all prepaid payment modes (e.g., UPI, debit/credit cards, etc.).
To track your order, please visit our website and scroll down to access the order tracking
page. There, you can easily monitor the progress of your order.
We usually ship an order within 24 hrs. For metro cities, the order gets delivered within 2-3
days, and for the rest of the locations, it can take up to 4-5 business days.
Please contact support as soon as possible. We will carry out a full investigation to
determine the next steps. Once we obtain all the relevant information, it will take 1 to 3 business days to process. We will do our best to handle your case quickly.
If you discover that your package is damaged during transit, please share the uncut unboxing
video and product images along with the order number on hello@digiries.com within 48
hours of delivery.
A clear AND uncut unboxing video of you unboxing your order, showing the sealed package
and all contents, clearly showing the package from all sides, opening, and product condition.
Multiple high-resolution images that prove that the product delivered is damaged.
We operate on a strict "No Return, No Refund, and No Exchange" basis for all products sold
on our platform. Once the order is placed, it cannot be cancelled, returned, or exchanged.
We do not provide refunds for any purchases, except in specific cases like damaged,
defective, or wrong products delivered.
If you have received a damaged, defective, or wrong product, you must inform us within 48
hours of delivery with:
- A clear AND uncut unboxing video of you unboxing your order, showing the sealed
package and all contents, clearly showing the package from all sides, opening, and
product condition
- Multiple high-resolution images which prove that the product delivered is damaged,
defective, or the wrong Product
- The product must be unused and in its original packaging; the packaging may be opened,
but all original materials must be present
Please share the uncut unboxing video and product images along with the order number on
hello@digiries.com within 48 hours of delivery.
Note: The entire unboxing process must be recorded in a single, continuous video without
any edits, cuts, pausing, or trimming. It must be an uninterrupted video recording of the
package opening from the sealed state to the product inside.
The following situations are not eligible for a return, refund, or exchange:
Change of Mind: You ordered the wrong product, color, model, or size
Accidental Orders: In case you have placed an order accidentally
Compatibility Issues: It is the customer's responsibility to verify compatibility from the
product description and specifications, and you failed to check the product's
compatibility with your device before purchasing
Minor Imperfections: Products that have minor variations in colour or design that do not
affect functionality
Products Damaged After Delivery: Any damage that occurs after the product has been
delivered and is in your possession
Incorrect Shipping Address: If you provide an incorrect or incomplete shipping address,
we are not liable for non-delivery
At DIGIRIES, we believe in complete transparency. Our "No Return, No Refund, and No
Exchange" policy is essential for us to deliver the value and quality you expect. Here’s a
straightforward breakdown of the reasons:
To maintain product hygiene, safety, and ensure fair practices
We believe every customer deserves an unboxing experience with a brand-new,
untouched product
To ensure that the product you receive has never been opened or used by anyone else
A strict policy protects us from fraudulent activities, such as customers returning old or
broken products in place of new ones
We request our customers to carefully check product details, compatibility, and
specifications before placing an order. By completing a purchase on DIGIRIES, you
acknowledge and agree to this policy.
Order cancellation is only possible if you raise the cancellation request within 1 hour of order placement. Please contact us immediately at hello@digiries.com to cancel your order.